Gift Card Terms & Conditions

  • Gift cards become active once purchased and authorised at the point of sale.
  • Gift cards may be topped up in participating venues or via our online platform, where available.
  • Gift cards can be used as payment towards food, drink, and other eligible purchases at participating locations operated by Ever So Sensible Restaurants Ltd within the United Kingdom.
  • Cards may also be redeemed online where applicable via official Ever So Sensible digital ordering services.
  • Gift cards are non-transferable, are not redeemable for cash, and no cash change will be given. Any remaining balance will remain on the card for future use until the expiry date.
  • Gift cards are valid for the period stated at the time of purchase or issue.
  • Any unused balance remaining after the expiry date will be forfeited.
  • Gift cards are non-refundable and cannot be cancelled once issued, except where required by law. This does not affect your statutory rights regarding online purchases.
  • Please keep your gift card secure and treat it like cash. Lost, stolen, damaged, altered or defaced cards cannot be replaced.
  • We reserve the right to refuse to accept a gift card where we reasonably suspect fraud, tampering, duplication, unauthorised activity, or misuse.
  • For assistance or queries, please contact our customer support team.